Privacy Policy

Effective Date: September 26, 2025

This Privacy Policy describes how Lano Technologies Company Limited (“we,” “our,” or “us”), the developer of the Merrigo mobile application (“the App”), collects, uses, and protects your information. By using the Merrigo app, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information when you use the Merrigo app:

  • Personal Information: Name, phone number, email address, and user ID provided during account creation or group management.
  • Group and Financial Data: Information related to group memberships, contributions, loans, and wallet details, including amounts and statuses.
  • Usage Data: Information about how you interact with the app, such as navigation patterns and feature usage.
  • Device Information: Device type, operating system, and unique device identifiers to ensure app functionality and security.

How We Use Your Information

Your information may be used by Lanotech and the Merrigo app to:

  • Facilitate group creation, member management, contributions, and loan processing.
  • Provide personalized experiences, such as displaying your active group and contribution status.
  • Send notifications (if enabled) for updates on contributions, loans, and group activities.
  • Improve app performance and functionality through analytics.
  • Ensure account security and prevent unauthorized access.

Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your data:

  • With group administrators to manage activities within the Merrigo app.
  • With third-party service providers (e.g., hosting, analytics, or payment processors) under confidentiality agreements.
  • As required by law or to protect the rights and safety of Lanotech, Merrigo, and its users.

Data Security

Lanotech uses industry-standard security measures, including encryption and secure authentication, to protect your data. However, no method of transmission or storage is completely secure. You are encouraged to safeguard your login credentials and use strong passwords.

Your Rights

You have the right to:

  • Access and update your personal information through the Merrigo app settings.
  • Request deletion of your account through the in-app “Account Deletion” option or by contacting us.
  • Opt out of notifications via your device or app settings.

Changes to This Policy

Lanotech may update this Privacy Policy periodically. You will be notified of major updates through the Merrigo app or via email. Continued use of the app after changes constitutes acceptance of the updated policy.

Contact Us

For questions or concerns regarding this Privacy Policy or your data, please contact us at:
support@lanotech.info
Lanotech
Developer of the Merrigo App
Nairobi, Kenya